Tony Saldanha

Tony Saldanha is a News Columnist at Grit Daily. He is the President of Transformant, a consulting firm specializing in assisting organizations through digital transformations. During his twenty-seven-year career at Procter & Gamble, he ran both operations and digital transformation for P&G’s famed global business services and IT organization in every region of the world, ending up as Vice President of Global Business services, next Generation services. He is an advisor to boards and CEOs on digital transformation, a sought-after speaker, and a globally awarded industry thought leader.

Counterintuitive Paths to a Digital Future

I was scrolling through the news at home last week, sipping on my very average machine-made cappuccino (Starbucks being a distant memory these days) when I choked on a small news headline, World’s Tallest Tower Gets Okay in Milwaukee. When I got by breath back, I realized that I had misread the heading. It said, “World Tallest Timber Tower Gets Okay in Milwaukee”. Phew! That was better. You see, I live in Cincinnati, Ohio, and the idea that another US Midwestern city would beat us in anything...

Digital Transformation Requires Perseverance and Knowing When to Pivot

As we enter what feels like week 599 of the lockdown, and people are starting to develop a punch-drunk sense of humor, I’m getting hit with memes on how the quarantine has led to the age of digital transformation. I can see why people think that. After all, most of us started 2020 thinking that the word “zoom” represented speed, only to find out three months later that no, it’s the name of the company whose stock you should have bought three months ago. Everybody and their grandmother is using...

Why Empathy Is Indispensable for a Successful Digital Transformation

Digital transformation is understandably the #1 priority of most corporate boards. It’s the essential priority of older companies rewiring to win in the digital era. Currently, an estimated 70% of digital transformation projects fail. That prompted a rush to understand how to avoid that fate. Among the recent lessons, there are three universally accepted truths around digital transformation. One, customer experience is a crucial driver; two, most digital transformation initiatives fail at the...

On Process Transformation and Horses’ Behinds

I came across a tweet from astronaut Buzz Aldrin a few days ago which showed a picture of his travel expense claim from the 1969 moon landing. Aldrin actually had to a file an expense report for $33.31 for a trip that went from Houston — Cape Kennedy — the moon — the Pacific Ocean — Hawaii — and then back to Houston. (The amount was for Aldrin’s use of his private vehicle on the ground.) And oh, by the way Aldrin and team also had to fill in a customs forms for...

Digital Lessons From Estonia: How This Tiny Baltic Country Leads the World in Digital Government

Clifton Collins is a 49-year-old from Dublin, Ireland, who has been having a rough time lately. He just lost his entire fortune worth $59 million. Don’t feel too bad for him, though. He amassed his wealth through less-than-legal means. Collins harvested cannabis for 12 years in rented houses and wholesaled it to drug dealers. In 2011 through 2012 he purchased 6,000 bitcoins, paying around $5 each. As bitcoin skyrocketed toward $10,000, he watched his fortune multiply. A few years ago, he...

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