Independent retailers have long struggled to compete with the digital sophistication of major chains. National Retail Solutions believes that should no longer be the case. The Newark-based company has expanded its Premium Features suite, giving bodegas and small retailers access to the kind of advanced tools that once required enterprise-level investment.
Elie Y. Katz, founder and CEO of NRS, says the move reflects the company’s focus on giving smaller stores real power in a changing economy. “We keep a close eye on the retail industry, and are constantly working to identify the needs of our retailer customers and provide solutions. NRS strives to present the most innovative technologies to help our retailers survive and thrive during these changing times,” he says.
The updated suite combines artificial intelligence, e-commerce, and integrated security into a single platform. For small business owners, that means fewer systems to manage and more time to focus on customers. The goal is not only efficiency but empowerment.
Smarter Tools for Everyday Operations
The NRS Plus features go beyond basic transaction management. They include AI-driven product recommendations that analyze store data to suggest popular items and profitable pricing ranges. Retailers can use those insights to expand their inventory and improve sales without hiring additional analysts.
Security also takes center stage. An enhanced panic alarm is now built discreetly into the POS interface, allowing cashiers to silently alert local authorities during emergencies. Katz says the feature has already helped stores feel safer and, in some cases, reduce insurance costs.
For stores offering delivery or online orders, integrations with DoorDash and the BOSS Local app bring real-time management directly into the POS. Transactions are tracked from order to fulfillment, and updates flow automatically into the system. Optional camera overlays even match transaction data with security footage, creating a transparent record that can deter theft and reduce losses.
Building a Connected Retail Ecosystem
The updated platform also includes loyalty programs, SMS receipts, employee time tracking, and advanced reporting. Together, these tools give small retailers access to insights once limited to large national chains. Store owners can track buying trends, monitor staff efficiency, and identify which promotions drive repeat business.
NRS has built one of the largest POS networks for independent retailers in the United States, with more than 23,000 active systems nationwide. Its customers range from family-owned groceries to corner bodegas that form the social and economic backbone of their neighborhoods. For many, the technology provides not just convenience but stability.
Flexible Plans and Future Growth
Retailers can choose individual tools or bundled options through NRS’s Pro, Advanced, and Elite plans. Those who sign up for NRS Pay receive preferred pricing and additional support, including extended replacement warranties and staff training.
NRS is a subsidiary of IDT Corporation and continues to expand across the United States and Canada. Its focus on affordability and functionality has helped small and mid-sized retailers modernize their operations without losing the personal touch that defines community commerce.
By investing in smarter technology, NRS is helping independent stores build resilience in a market that rarely gives them a fair chance. As large retailers automate and scale, NRS is making sure smaller businesses are not left behind.
