When Lior Rachmany first arrived in New York in 1998, he was a lifelong musician drawn to the Brooklyn music scene, particularly the neighborhoods of Williamsburg and DUMBO. He was prepared to do anything for his passion, even working other jobs to pay the bills. “Truthfully, being a musician didn’t always pay well, especially at first, so I started working as a mover in some of the leading moving companies in NYC — first as a driver, then later as a manager,” explains Lior. And eventually, he was able to open a recording studio in DUMBO, fulfilling a dream of his.
“But soon, the scene in the neighborhood started to change when the tenants, who were mainly musicians and artists, began fighting with their landlords and developers. As a result, many pioneers of DUMBO left the neighborhood,” recalls Lior. However, at that time, he decided to keep his studio and open a moving company next door as an answer to this big migration to Brooklyn. That is when Dumbo Moving and Storage Inc. was born.
Although Lior had worked at several moving companies, his reason for opening Dumbo Moving was deeper than just his tangible experience. “I wanted Dumbo Moving to be the answer for any newcomers to the area,” begins Lior, “I knew firsthand just how expensive it can be to move in NYC, and I wanted to give customers an affordable solution in a sea of over-priced moving quotes in New York City.”
Lior started Dumbo Moving with just one moving truck in 2007, but it has since grown to over 200 trucks with an “army of local NYC movers.” Now, they are the biggest — and most affordable — moving company in Brooklyn. It is something Lior says he “could’ve barely imagined” when he first arrived in NYC all those years ago.
With over 18 years of experience, Dumbo Moving has firmly established itself as one of the most reliable moving options in the Brooklyn area. Notably, their commitment to excellence has been recognized by industry accolades, including the prestigious Dime’s Best of Brooklyn award in 2016. But for Lior, it’s more about giving back to the community than receiving praise.
“Our goal is to be an integral part of this amazing community — not just another business,” says Lior. “For example, during times like the COVID-19 pandemic or the Bronx fire, we provided much-needed space, trucks, and services free of charge. Not because we wanted recognition, but because it was the right thing to do to help our community in times of need.”
In addition to providing aid in emergency situations, Dumbo Moving also proudly holds several other partnerships, including the Brooklyn Heights Association and New York City Football Club. This dedication to supporting their local community, coupled with their ongoing track record of timely and secure relocations, has set Dumbo Moving apart from their competition since the beginning. One thing that has changed over time, however, is how they integrate technology into their business.
“As the company grew, technology became more important for running the business,” explains Lior, “There are the basic things that any company needs — think internet, email, and phone lines — but soon enough, we required more specific technology, which is when we started developing a moving management system with IT Dev Group in 2016.”
This moving management system, aptly named Move It, Move It, was created to help the Dumbo team book customer moves, assign trucks, and monitor moves in real-time, as well as provide paperless invoices to clients, track business analytics, and even provide customer support through instant online communications. And not only did this software implementation help them generate more than double their revenue in the three-year period from 2017 to 2020, but Dumbo Moving has been able to consistently deliver a premier experience for their customers while ensuring greater efficiency and accuracy in their operations. By partnering with IT Dev Group, Dumbo Moving was able to achieve this forward-thinking approach that ensures clients benefit from precise tracking, faster communication, and a seamless moving process, solidifying their reputation as the premier choice for reliable and affordable moving services in Brooklyn and beyond.
Ultimately, Dumbo Moving’s blend of extensive experience, technological innovation, and commitment to its community makes them an unparalleled force in the NYC moving industry. Lior’s vision of offering an affordable, reliable, and customer-focused moving service has not only transformed the company into Brooklyn’s largest moving service but also set a standard that their competitors strive to meet. Looking ahead, they plan to retain their dedication to excellence as they continue to grow and evolve.
