Hiring and getting hired has always been a pain, and the addition of artificial intelligence to the process has only made murky waters darker. It doesn’t matter whether it’s a startup or an established business, they often struggle. Many even unload the burden entirely, outsourcing the pre-hiring screening of potential employees. But even then, it tends to be let down due to impersonal, ineffective third parties. Peopletrail thinks it has found the solution to ensure a viable workforce, which, oddly enough, is going back to the roots: providing a personal touch.
Based in Draper, Utah, and available for companies throughout the U.S. (and beyond), Peopletrail has been in operation since 2005. From then until now, it has grown to become a respected leader in background assessments for future staff members. It has even amassed a growing roster of clients and earned its trademark of “helping you build a dependable workforce.”
But what exactly does Peopletrail do? Well, everything you need it to do. It provides streamlined and comprehensive screening for job candidates, including criminal background and identity checks, financial and credit reviews, verifications, drug screenings, driving records, health assessments, fingerprinting, compliance reviews… the list goes on.
Impressive roster of screening parameters aside, it stands out for another reason entirely. It emphasizes customer care. And this is all because CRO Gardner Davis believes that a hands-on, personalized approach is what many companies miss out on when contracting with third parties.
“We combine superior customer service with efficient, state-of-the-art technology integration to deliver on-demand, accurate, and timely consumer reporting results,” says Davis. “We care for job candidates and companies alike, ensuring a compassionate, accurate approach to hiring. And that kind of nuanced, dedicated care is often hard for businesses to find when outsourcing.”
To that end, Peopletrail’s around-the-clock dedication to its clients goes beyond implementation day with hires. And it is this very approach that helps explain its extensive client list, which includes national and international leaders in a wide range of industries.
Peopletrail also offers a regularly updated blog that provides readers with the latest insights into what companies need to know about employee screening, selection, and hiring, as well as the best steps to achieve the goal of having a dependable workforce. Some of the recent entries include topics like using artificial intelligence (AI) in hiring and ensuring a drug-free workplace.
“The topic of the day is always evolving when it comes to HR and hiring, but one constant that we hear at Peopletrail is that companies want the personal touch we provide,” says Davis.
And Gardner Davis isn’t alone in his understanding of the problem. Others have also reported that outsourcing employee hiring procedures can cause conflicts with staff, create delays in hiring, and lead to other problems when working with a third party that has a hands-off approach.
These are just some of the issues that Peopletrail’s personal touch allows companies to avoid by ensuring they get fast, productive responses to any questions during the entire hiring process.
“It’s all too common for corporations — whether they’re large or small — to get frustrated trying to find someone to talk with when seeking support from their background screening vendor, particularly if they’re having to deal with hundreds of background checks and need to finalize hires quickly. We differ by having dedicated support, which saves hiring managers time and frustration while losing none of the speed and accuracy of our larger competitors,” Davis explains.
