Travelex, a worldwide network of currency exchange booths, fell victim to a virus attack that forced the company to shut down its online services. In currency exchange booths around the world workers were forced to use analog calculators to complete transactions while the company addressed and fixed the virus attack.
Finablr, the London-based parent company behind Travelex, confirmed on Thursday through a statement that it discovered the virus attack on New Years Eve, when it began to shut down its services. While the virus attack did compromise the company’s ability to complete transactions digitally, it assures its customers that no consumer data was compromised through the attack.
“As a precautionary measure in order to protect data and prevent the spread of the virus, Travelex immediately took all its systems offline. Our investigation to date shows no indication that any personal or customer data has been compromised,” said Tony D’Souza, the CEO of Travelex.
“The company’s network of branches continues to provide foreign exchange services manually,” the company said in a statement released on Thursday.
Data Breaches Will Likely Remain A Major Threat In The Digital Age
Data breaches have made headlines around the world in recent months as companies like Equifax, Facebook, Capital One, and more have suffered major data breaches in the last decade.
Equifax, one of the nation’s biggest credit bureaus, reached a final settlement in the summer of 2019 over its massive 2017 data breach that impacted the personal credit information belonging to millions of Americans.
Travelex assures that none of its customers’ private information was lost in the virus attack that shut the company’s online services down this week. But the company will have to assure its customers that it has eliminated any risks involved with online transactions in the future.
Right now, Travelex operates a worldwide business offering currency exchange. Many of its locations are within international airports to allow travelers to easily exchange cash during their travels.
The company currently operates in many countries throughout the world. Its employees were still able to carry out currency exchanges throughout the virus attack this week but were forced to use calculators to execute the exchanges.