Claire Gunter has extensive experience in customer support, leveraging emotional skills to build relationships that last. She’s worked at ZenDesk and is now the Latin America global manager of sales at eBanX, which is Brazil’s first unicorn. Claire shares some tips on how to connect with customers and how to speak up to create opportunities for yourself. And she’s vowed to never wear uncomfortable shoes again!
The Grit Files with Loralyn Mears & Guest Claire Gunter
Dr. Loralyn Mears is a Columnist at Grit Daily and a podcast host (The Grit Files, which aims to shine the spotlight on female founders). She is a content marketer, founder of the WORKtech startup, STEERus, specializing in personal and professional development to address gaps in soft skills - communication in particular. In her consultancy practice, she helps clients with content and strategy. Loralyn spent over a decade playing with mosquito DNA, got her PhD, decided she would rather market science than be at the bench and has never looked back. Along the way, she’s wined and dined her way around the globe. She's authored two books, including the 2018 Gold Medal Indie Book award-winning, One Sip At a Time: a Memoir and the hard science thriller, "The Battle for Humanity: How Science Saved Us."Read more