What really makes a manager? Surely it takes a precise attention to detail, big picture mindfulness, and intuitive powers of delegation to be an effective business leader. All said and done, a good manager is hard to replace. But what happens when A.I. gets powerful enough to take on these tasks? Will even these professional leadership roles fall risk to automation?
As A.I. begins taking on more responsibilities in business, some workers may see a threat. “Potential for automation” can sometimes translate instead to “potential for the chopping block” to some human professionals. Even for managerial positions, transportation, administrative services, and payroll managers show up to 96% chance for risk of computerization. But this may not be entirely bad news.
We are still far from a reality where robots both lead and carry out business operations, and in fact, that may never really be the case. Let’s take a critical look at the current state of A.I. in business. Today, more than half of small businesses utilize some form of tech to help in the hiring process, but they don’t leave it to its own devices, no pun intended. Screening algorithms may be able to sift through massive amounts of data and paperwork much faster than any human could, it can even recommend the best candidates for hire when it comes to resumes, but the ethical and moral touch is up to us. A.I. as a customer service tool may easily pick out key phrases and FAQs to direct clients in the right direction, but are unable to build relationships with long term customers or solve issues that go beyond simple inquiries.
Instead, A.I. exists as more of a helper; a digital assistant to human managers that take on the menial and repeatable tasks that get in the way of leading a team. From the broad scope of office management to the nitty-gritty specifics of project management, tech has us covered. Ready to find the right fit for your business? This infographic details the incredible advancements of A.I. tech, where it succeeds, what happens when it fails, and how to get the most out of it for any size business.